Hot Weather Shipping Policies
Due to the perishable nature of our chocolate and candy products, we take special care to ensure delivery in perfect condition.
If the temperature in our area or yours exceeds 70F, we require shipping using only expedited methods (UPS 2nd Day Air, Next Day Air and FedEx 2nd Day Air, Overnight) Your items will be shipped in an insulated box along with gel ice. There's a $5 charge added to the shipping fee to cover the cost of the insulation and gel ice. (this fee is included in your shipping total and does not show up as a separate line item.)
During the summer months, to prevent chocolates and candy from sitting on a truck over a weekend, we only ship chocolates and candy Monday through Wednesday. So, if you order a chocolate item after 3pm EST on Wednesday afternoon, your order will not ship until the following Monday.
Chocolate may also be shipped on Thursdays via UPS Next Day Air or FedEx Overnight ONLY to zip codes with transit times exceeding 1 business day.
If you choose a Ship-To-Arrive Date which falls on a Monday, the item will be shipped to arrive on the previous Friday. The same applies to ship-to-arrive dates that fall on Tuesdays, unless the transit time from our facility to your zip code is 1 business day.